Kickstart Your Career as a School Business Administration Apprentice!

We’re delighted to be working with a Grammar School to recruit a Reception & Attendance Officer, the friendly face who helps keep the school running smoothly and makes every visitor feel welcome.

If you’re organised, professional, and enjoy being at the heart of a busy school environment, this could be the perfect role for you!

Location: Oakwood Rd, Maidstone ME16 8AH
Contract: Permanent, Term Time Only (39 weeks per year + 1 week Inset)
Working Hours: 37 hours per week

• Monday: 7.30am–3.00pm

• Tuesday–Friday: 7.30am–3.30pm

Salary: £20,000 (pro rata, term time only)

What You’ll Get:

• Join a supportive, welcoming school community that values teamwork and respect.

• Make a real difference in students’ daily lives and wellbeing.

• Develop your skills in administration, communication, and safeguarding.

• Opportunities for professional growth and progression in school operations.

The Opportunity:

As a Reception & Attendance Officer, you’ll be the first point of contact for parents, visitors, and staff, setting the tone for a positive and professional school experience.

You’ll manage reception duties, respond to enquiries, support attendance monitoring, and play a key role in ensuring everything runs efficiently behind the scenes.

What You’ll Do:

• Greet and assist parents, visitors, and staff, always with a friendly, professional manner.

• Manage phone calls, emails, and enquiries, ensuring information reaches the right people quickly.

• Control access to the school in line with safeguarding policies (signing in visitors, checking ID, issuing passes).

• Maintain accurate student attendance records and follow up on absences with parents.

• Produce attendance reports and issue achievement points for excellent attendance.

• Support daily school operations, from managing stationery stock to assisting with administrative tasks.

What They’re Looking For:

• Excellent communication and organisational skills.

• Confident using IT systems, email, and school management software (or willing to learn).

• A professional, approachable manner and commitment to safeguarding.

• Attention to detail and the ability to manage multiple priorities calmly and efficiently.

• A positive attitude and genuine enthusiasm for supporting students and staff.

Training & Development:

• You’ll receive full training on the school’s systems and safeguarding procedures, plus ongoing support from the Senior Deputy Headteacher and the PA to the Headteacher.

• This is a great opportunity for someone looking to build a career in school administration or education support.

• Your apprenticeship training will be delivered by SCCU Group, an Ofsted-rated Good training provider.

• Level 3 Business Administration Apprenticeship – 18 months practical training + 2-month End Point Assessment

• Functional Skills in Maths, English, and ICT (if required)

• Training delivered in the workplace, tailored to your specific role and development goals

Please note: If you are successful at the interview stage, you will be required to complete the school’s internal application form as part of the recruitment process.